UAE Exchange is a leading global remittance and foreign exchange brand, based in the United Arab Emirates. The company was launched in 1980 with a single office in Abu Dhabi by an Indian born entrepreneur Dr. B. R. Shetty and former United Arab Emirates Minister of Justice H.E. Abdulla Humaid Ali Al Mazroei. Since then, the company has been on an expansion spree and by 2012 they became the widest globally networked remittance brand, with over 700 branches in 30 countries across five continents.
Blaze to Brilliance
In 1993 UAE Exchange became the first nonbanking financial institution in the UAE to get the coveted SWIFT membership. Two years from then, the remittance major successfully started its operations in Oman and Kuwait. They also launched an express transfer, gold card and bank notes service at this time. The year 1999 saw UAE Exchange launching its retail operations in India; which in-turn became the largest operation outside its home base. It was followed by the opening of offices in Bangladesh, United Kingdom and Sri Lanka in the next three years. Between 2005 and 2009 it continued the expansion drive, opening offices in Hong Kong, Uganda, Jordan, Canada, New Zealand and China, as well as purchasing Moneydart Global Services in the United States. This aggressive expansion was in line with their aim to become their customers’ trusted neighbourhood brand. The brand’s strong correspondent banking relationship with over 150 leading global banks further adds to their might.
Faith Factor
The brand’s success can be attributed to its rich infrastructure, technological prowess and wide reach across nations. The company’s awardwinning services powered by their reliable network worldwide, ensures money transfer, foreign exchange transactions and payment solutions are completely met at all times, hassle-free.
UAE Exchange’s unique partnership with reputed organisations, endorses their strategy to be an entity that constantly tracks customer needs and offers them viable, alternative and easy to access platforms for payments. These partnerships also add more value to the customer, thus empowering them to address almost all their requirements under one roof. The acclamation of being compliant with The European Foundation for Quality Management (EFQM) along with API licenses from the FCA in India and Malaysia and being government approved for the Wages Protection System (WPS), ensures great faith in the market of financial services, as not only the most promising but also as the most trusted brand.
Engagement that Enthralls
UAE Exchange has tied up with many organisations to empower customers to do almost all their financial transactions, including bill payments. This partnership was in line with its mission to enhance its payment solutions portfolio that facilitates payments by customers on a variety of fronts from travel to credit card payments.
gocash, the first six-currency prepaid travel card in the Middle East from UAE Exchange, was honoured with the prestigious PayExpo award for 2013, in London. PayExpo is Europe’s esteemed exhibition event that brings to the fore, the brightest and most promising innovations in the payment sector.
InnovEdge
UAE Exchange is the first remittance brand to earn the ISO certification in its region. gocash the first six currency prepaid travel card, was an initiative to get closer to the customers, offering them the freedom to explore the world, without a concern over the fluctuating exchange rates. This MasterCard powered travel card is synonymous with acceptance, as it can be used across 34.3 million POS machines and over 1.9 million ATMs, worldwide. The card also relieves its users off their worries of carrying currencies in bulk. It can be obtained easily from any of the widelynetworked UAE Exchange branches in the UAE.
It enables travelers to load up to six different currencies from a bouquet of 15. The card makes your expenses in a foreign land safer and cost-convenient with its multiple features including exchange rate lock facility and PIN protection.
UAE Exchange is also the first in its class to establish itself in the Dubai Metro Station Network with 14 branches.
Brand Promise
At UAE Exchange, convenience to its customers is their top most priority. Over the years they have brought in significant diversity in products and services, to allow their customers to address multiple financial solutions in one go.
Their commitment to enhance their convenience has propelled them to offer a wide range of financial products and services. Just stepping into any of their branches is like stepping into a financial supermarket. UAE Exchange has never failed to be a socially responsible organisation. In the last three decades the brand has contributed to various economies, worldwide with foreign currency flows; joined hands with many organisations, including Emirates Environmental Group (EEG), UNICEF, United Nations World Food Programme etc. to stand up for various environmental causes and adhere to the global environmental standards.
