PharmEasy is a Lead Generating Platform that uses the best in Mobile, App and Web Technology to make sure that users get access to the best and most genuine health products, with the highest savings in the shortest time possible. It believes that everyone should have access to good health, and that technology has a huge role to play in it.
BLAZE TO BRILLIANCE
Pharmeasy is India’s first and biggest offline pharmacy aggregator connecting customers with local pharmacies and other healthcare service providers. Customers get a flat 20% off on all their medicine orders and a flat 40% on all diagnostic tests. PharmEasy does not intend to sell, purchase, store or distribute any pharma product – and nor does any communication contained here constitute a legal offer for sale. The network and pharmacies for whom the company act as lead generation platform,take pride in its quick time service.
Sale of drugs is covered under various laws. Government of India has mandated compulsory prescription for certain medicines. While some pharmacies might entertain orders without prescription, PharmEasy does not let the pharmacies in its network entertain orders without prescriptions, and all lead generations are only on the basis of a valid prescription. This ensures people receive the correct medication. Invoicing, sale, dispensation and delivery of medicines is done by a registered pharmacy. As part of the general guidelines provided by these pharmacies – one can cancel the order till they ship it. Orders once shipped cannot be cancelled. The partners accept returns if the medicine provided does not match the order, or if the medicine is past its expiry date.
ENGAGEMENT THAT ENTHRALLS
The prescription that the app-user provide, is passed on to a pharmacy in the user’s vicinity. The sale of medicines is governed by various laws, which necessitate that the sale be carried on only by a pharmacy having a valid license, under the supervision of a pharmacist on the basis of a valid prescription by a registered medical practitioner. Hence, as per these laws – the prescription is passed on to the local pharmacy, who verify its authenticity, and based on the same – provide medicines to the concerned buyer.
Merely uploading a prescription does not mean confirmation of the order. As a lead generation platform, PharmEasy only connects people to the pharmacy – which may after due verification of credentials and prescription – confirm their order. As a further addition in the process for fulfillment, its partner retailer would require original prescription for validation and verification. The same would be returned at the time of delivery of products ordered. Medicines are provided as per prescription. Quantity of medicines provided will be not more than that mentioned on the prescription.
PharmEasy take the utmost care in selecting its channel partners, the product is being supplied directly by the vendors associated with the company. Partner vendors are asked to use inventory management tools which wouldn’t allow any expired medicines to pass the billing stage, so no point of customers getting any expired drugs. Partner vendor would also change the medicines in case the doctor has changed the dosage and the product is unused.