Headquartered in Bahrain and listed on the Bahrain Bourse, the Bahrain Telecommunications Company (Batelco) is the principal telecommunications services provider in the kingdom. The group provides the full range of communication services including mobile, broadband, data and fixed line services.
It serves the individual consumer, corporate and wholesale markets in Bahrain and also delivers cutting-edge fixed and wireless telecommunication services to its customers in Jordan, Kuwait, Saudi Arabia, Yemen, Egypt, Guernsey, Jersey, Isle of Man, Maldives, Diego Garcia, St. Helena, Ascension Islands and the Falklands.
FACTOIDS
- Batelco is the principal telecommunications services provider in Bahrain, with presence in 14 countries
- In 1996, Batelco became the first company in the Middle East to qualify for ISO certification
- In 2005, Batelco was declared the overall winner in the ‘Best Business Transformation’ category at the Landor Awards
BLAZE TO BRILLIANCE
Batelco has played a pivotal role in the country’s development as a major communications hub and today is the leading integrated communications provider, continuing to lead and shape the local consumer market and the enterprise ICT market. With gross revenues to the tune of BD 170.7 million ($452.8 million, as of end of June, 2013) and more than 10 million strong customer base, it is the leading telecommunications provider in the kingdom. In 2005, Batelco was declared the overall winner in the ‘Best Business Transformation’ category of the Landor Awards beating such global brands as Frito-Lay, Smirnoff, Bailey’s and Japan Post
FAITH FACTOR
Batelco has been growing overseas via investing in leading fixed and wireless operators in other markets. Batelco Group has evolved from being a regional Middle Eastern operation to become a major communications company with direct and indirect investments across 14 geographies. The company’s stated mission is to deliver innovation and value to its customers in each market through competitive communications solutions and excellence.
ENGAGEMENT THAT ENTHRALS
Batelco group is also committed to its role as a responsible corporate citizen. It lends its support in the key areas of health, education, sports and cultural activities that benefit the communities. Batelco supports University of Bahrain’s Career’s Day, arranges student visits and educational courses and supports inJaz educational programme. On the health front, it sponsors Shaikh Mohammed bin Khalifa bin Salman Al-Khalifa Cardiac Centre and also sponsors Bahrain Cancer Society’s Walk for Cancer.
INNOVEDGE
In 1996, Batelco became the first company in the Middle East to qualify for ISO certification, recommended by the British Standards Institute. In 2001, the company launched Speednet based on ADSL technology.
BRAND PROMISE
The company is determined to remain the market leader in Bahrain and extend its reach across the Middle East, Africa and Indian regions. Their strategic imperatives reflect their goals to develop a more customer focussed and better performing company comparable with the best in business. The goals include expediting geographic expansion with focus on mobility and broadband, accelerating growth in existing markets, differentiating through customer care and value added services and supporting the communities they operate in.
